Troubleshooting

Rewards

• New Year - Earning Less Rewards?
• Attention Firefox Users: Don’t Miss Out By Muting Hideout.tv!
• Help! My Account Was Banned
• Important Announcement for Chrome Users: Don’t Miss Out By Muting Hideout.tv!
• Not Earning Rewards? Earning Less Rewards?
• What to Do if You Receive a Rewards Unavailable Notice

Technical Errors

• Video & Ad Playback Errors
• I’m Getting This Error: “Unfortunately we're not able to serve you videos at this time...”
• What to Do if You're Unable to Access Hideout.tv